About Our Team:
We're proud to deliver electricity to 1.3 million customers every day.
Our goal is an inclusive, welcoming workplace where everyone feels safe, valued and respected.
Our team members are essential to powering communities, supporting local businesses and keeping critical services running smoothly.
We offer great benefits, real opportunities for growth and support your career and wellbeing.
As customers electrify everything from homes to transport, we're focused on ensuring our networks are ready to meet that demand.
You'll join a dynamic team representing the distribution networks serviced by our Contact Centre team based in Bendigo on a casual basis.
You will be responsible for assisting customers with a variety of faults and general enquiries in a varied and fast paced work environment.
* Providing excellent customer service skills in a fast paced environment
* Intermediate computer literacy and typing skills
* Highly effective communication and problem solving skills with the ability to think outside the square
* Empathy for customer needs and an ability to work under pressure
Applicants MUST:
* Be available for a start and have previous experience within a customer service role
* Hold Australian Residency
* Be local to the Bendigo area
* Be happy to work a variety of shifts scheduled across a 24x7 roster
* Be flexible to work on short notice during peak workloads
* Participate in our shared stand by shifts roster
Benefits Include:
* Great pay, plus additional overtime rates available
* Shifts rostered 2-3 weeks in advance
* Working with fun, highly engaged and passionate team members
* Flexible working options available
* A supportive team environment
* Programs and activities that support your health and wellbeing
* Opportunities to progress your career with us