About the Role
This is a vital role within our team, responsible for ensuring that cleaning standards are consistently met and maintained across various sites.
Key Responsibilities:
* Support the Site / Account Manager in their duties
* E nsure cleaners are trained and records are maintained effectively
* Ensure site regulations and Company policies are adhered to
* Liaise with customer/client as and when required
* Undertake own cleaning duties and cover cleaning as and when required
* Supervise employees to ensure specified cleaning and work standards are maintained at all times
* Welcome, induct, and train new/relief cleaners
* Check attendance and time-keeping of employees
* Ensure all staff wear the correct company uniform and represent Churchill in a positive manner
* Inform Account Manager of any vacancies and provide support in appointing cleaners
* Update and check the site communications book daily
* Complete and submit required paperwork on time
* Order cleaning materials and ensure they are available on site
* Supervise and coordinate periodic project work
* Assist in monthly quality audits and take corrective action as necessary
Health and Safety
* To take reasonable care of your own health and safety
* To report any injuries, strains, or illnesses you suffer as a result of doing your work activity
* To inform Churchill if something happens that might affect your ability to work
* To cooperate with Churchill and receive training to enable you to undertake work activities in a safe manner
* To ensure that accidents, incidents, and ill-health arising out of work are reported and recorded
* To make sure that work areas are regularly inspected and monitored for unsafe conditions
Person Specification:
* To contribute to the development and implementation of the overall ethos/work/aims of Churchill
* To work in accordance with Churchill's policies
* Able to travel to other local sites as requested by the account manager
* Able and willing to work unsocial hours as necessary
* Maintain effective and professional relationships with other team members and customers
* Prior supervisory experience preferably within the Cleaning industry
* Experienced in providing exceptional customer service