**About the Role**
We are looking for a motivated and customer-focused individual to join our clients Sydney Trade Store team. This is a hands-on role combining front-of-house customer service with general warehouse duties and store upkeep. If you thrive in a small, close-knit team and enjoy variety in your workday, this could be the perfect fit.
**Key Responsibilities**
**Customer Service & Sales**
- Be the first point of contact for walk-in and phone customers.
- Take and process orders accurately and efficiently.
- Assist the external sales team to ensure exceptional service delivery.
- Make outbound calls to re-engage lapsed or infrequent customers.
- Promote trade store offers and accessories to drive foot traffic.
**Warehouse & Store Management**
- Receive and register incoming stock.
- Maintain a clean and organised warehouse and trade store area.
- Ensure proper stock rotation and assist with weekly cycle counts.
- Monitor stock levels and liaise with other store locations as needed.
**Other Duties**
- Participate in product training and team meetings.
- Support team members across other departments where needed
**What You'll Bring**
- A passion for delivering exceptional customer service.
- Previous experience in a trade store, warehouse, or retail environment.
- Strong computer and administration skills.
- Solid communication and organisational skills.
- Ability to work independently and take initiative.
- A positive, can-do attitude and willingness to learn.
**What's in it for You?**
- A dynamic and supportive work environment.
- Monday-Friday role - no weekend work!
- On-the-job training and product knowledge development.
- Opportunity to grow within a national business with a strong reputation.
**About the Company**
Our client is an Australian-made and owned company, recognised for their commitment to quality, sustainability and innovation across the construction and manufacturing sectors. Their Sydney Trade Store plays a vital role in servicing our customers and delivering outstanding product support.
**Job Type**: Casual
Pay: From $35.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Authorisation:
- Australia (required)
Work Location: In person
Expected Start Date: 19/05/2025