Customer Service Representative Opportunity
We are seeking a highly motivated and detail-oriented customer service representative to provide exceptional support to our clients.
* Respond to customer inquiries via phone, email, and live chat.
* Handle incoming queries related to products and services.
* Ensure accurate logging of all interactions.
* Analyse data and respond accordingly.
* Be responsible for scheduling technical visits.
* Provide client training on products.
* Monitor and report any issues as needed.
The ideal candidate will be fluent in French (written and spoken), possess excellent communication skills, and a high level of attention to detail. Experience in customer service or first-line technical support is beneficial but not essential.
Required Skills:
* Fluent French language proficiency.
* Excellent communication and interpersonal skills.
* High attention to detail and organisational skills.
* Able to work under pressure and meet deadlines.
Benefits:
* Opportunity to develop your career in customer service.
* Chance to improve your French language skills.
* A supportive and dynamic work environment.
What We Offer:
* A competitive salary package.
* Ongoing training and development opportunities.
* A chance to be part of a successful team.
About the Role:
This is an exciting opportunity to join our team as a customer service representative. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.