Are you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Ipswich team on a part time basis! Why join Europcar? A competitive hourly rate shift loadings generous, uncapped incentive scheme Opportunity to maximise your income based on your exceptional performance with our incentive program Ongoing training and development Access to same-day pay via our financial wellbeing provider Employee Referral Program - earn $$ when you successfully refer a candidate Company uniform provided Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more! Access to an international brand with opportunities to work nationally and globally Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the 1 app for mental fitness Great culture, working with an energetic, supportive and high performing team Some of the key responsibilities include: Greet customers and assist them in renting vehicles as based on their preferences and needs Process rental agreements accurately and efficiently Address customer inquires and concerns promptly and professionally Inspect vehicles before and after rental periods, noting any damages Achieve or exceed sales targets Maintain knowledge of current promotions, services, and products to assist with sales efforts Build strong customer relationships to encourage repeat business and referrals Detailing and cleaning vehicles to business quality standards Refuel and transport vehicles To be considered, you should possess: Previous experience in sales, customer service or retail Car rental experience is highly desirable Strong communication skills and ability to interact with customers Computer literacy skills required Ability to work efficiently in a fast-paced, high-pressure environment Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays Valid Australian driver's license with a clean driving record Current and ongoing Australian work rights A positive can do attitude!