Floor Supervisor (Day Shift)
Soho Restaurant & Bar – Southbank, Melbourne
Soho Restaurant & Bar is a vibrant, high-energy venue in the heart of Southbank. We're looking for a
Daytime Floor Supervisor
to join our front-of-house team and ensure smooth operations during our day trade, including breakfast service.
About The Role
* Supervise day-to-day floor operations
* Lead and support a team of front-of-house staff
* Ensure service standards are consistently delivered
* Roster and team management support
* Report directly to the Venue Manager and General Manager
Hours
* 5 days a week: 10:00am – 6:00pm
* On breakfast service days: 7:00am – 3:00pm
Key Responsibilities
* Lead the floor during service, ensuring efficiency and high-quality customer experiences
* Train, mentor, and motivate front-of-house team members
* Monitor service standards, cleanliness, and presentation
* Assist with rostering, staff coverage, and daily operational tasks
* Handle customer enquiries and feedback professionally
* Support Venue Manager and General Manager in achieving operational and service targets
Skills & Experience
* Previous experience in a supervisory or senior front-of-house role
* Strong leadership and communication skills
* Excellent customer service and problem-solving abilities
* Ability to manage a team and maintain service standards during busy periods
* Positive, hands-on approach and attention to detail
* Available to work day shifts and breakfast service days
What's On Offer
* Competitive wage
* Structured day-time role with clear hours
* Supportive team environment and growth opportunities
* Opportunity to be part of a high-performing, well-established Southbank venue
If you are a motivated front-of-house professional who thrives in a leadership role and loves ensuring great service, we want to hear from you.
Apply now with your CV and a brief cover letter to