**Customer Success Specialist Opportunity**
We are seeking a Customer Success Specialist to join our North Melbourne team. As a key member of our highly successful team, you will provide end-to-end solutions to premium customers, developing strong relationships and delivering exceptional customer service.
**Responsibilities:**
* Develop strong customer relationships and commit to providing outstanding customer service
* Work effectively as part of a team in a fast-paced environment, collaborating with Account Managers and contributing to achieving results
* Manage customer enquiries over the phone and in-person, demonstrating excellent communication skills
* Utilize proficient computer skills, focusing on attention to detail and accuracy
**Requirements:**
* Experience within a fast-paced customer service environment
* Liaising and assisting Account Managers on customer requests and enquiries
* Ability to work independently and as part of a team in a busy office environment
* Knowledge or experience in either Locksmith/Electronic Security or Hardware industries beneficial
**What We Offer:**
* A competitive salary and opportunities for growth and development
* A supportive team environment and potential monthly incentive payments