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Communications advisor

Melbourne
Chandler Macleod
Posted: 26 February
Offer description

Role: Communication Advisor

Duration: 6 months

Hours: 38 hours per week

Work Arrangement: Hybrid

* Includes travel across regional and rural Victoria
* Regular on-site engagement with operational and engineering teams

Team Environment:

* Fast-paced, delivery-focused and high performing
* Requires sound judgement, initiative and the ability to manage competing priorities

Purpose of the Position:

* Ensure frontline, operational and engineering employees feel informed, valued and connected to the organisation
* Lead the development and delivery of targeted internal and external communications
* Bring the Employee Value Proposition to life for field-based and technical teams
* Strengthen the organisation's positioning as an employer of choice

Key Responsibilities

Strengthen Engagement and Culture

* Design and deliver communication strategies that strengthen engagement, connection and organisational alignment
* Translate complex business priorities, safety requirements, technical updates and cultural initiatives into clear, practical messaging
* Develop communications that resonate with operational and engineering audiences, ensuring relevance and credibility
* Bring the Employee Value Proposition to life through authentic employee stories and real operational experiences

Deliver Practical, Fit-for-Purpose Communications

* Develop and lead content creation across multiple channels, including:
* Written articles and updates
* Campaign materials and posters
* Video and photography
* Oversee creative development, production and delivery to ensure communications are timely, accurate and engaging
* Brief and manage external creative partners where required
* Ensure communications support operational priorities and align with broader business strategy

Internal Channel Management

* Plan and coordinate content across internal platforms, including:
* The Wire
* iTV
* Field Central
* Digital screens
* Work Group Meeting materials
* Drive consistency of messaging across channels
* Contribute to the content committee to support a coordinated, enterprise-wide communications approach

Stakeholder Management

* Build and maintain trusted relationships with operational leaders, engineers and internal business partners
* Provide strategic communication advice to support planning, change initiatives and operational delivery
* Support leaders in communicating clearly and confidently with their teams
* Adapt communication style to suit diverse working environments, including:
* Direct, data-driven and technically focused audiences
* Practical, task-oriented field teams
* Relationship-driven and collaborative stakeholders
* Operate effectively in high-pressure environments requiring responsiveness and sound judgement

Qualifications, Knowledge and Experience Education / Qualifications

* Tertiary qualification in Journalism, Communication or Public Relations

Knowledge and Experience

Essential:

* Experience in corporate communications, corporate affairs or consultancy roles
* Demonstrated ability to develop, manage and deliver integrated communication strategies and campaigns
* Experience partnering with operational or technical stakeholders
* Strong interpersonal and influencing skills with the ability to build credibility across varied workforce groups
* Advanced content development capability, including writing and editing across multiple channels
* Ability to interpret and simplify complex or technical information into clear, engaging messaging
* Comfortable working within a fast-paced, high performing team environment
* Working knowledge of:
* SharePoint
* Office 365
* Digital communication tools
* Canva and/or Adobe Creative Suite (including InDesign and Photoshop)

Desirable:

* Experience delivering communications in a large, complex or infrastructure-focused organisation
* Experience supporting field-based, operational or engineering workforces
* Experience working across geographically dispersed teams

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion

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