This is a Small Business Banker - Mildura role with NAB based in Bendigo, VIC, AU NAB Role Seniority - mid level More about the Small Business Banker - Mildura role at NAB Be part of a collaborative & high performing relationship-driven culture. Grow alongside your customers. Location: Mildura. Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. Join us on this exciting growth journey! This role sits in our Business Direct Small Business team that’s doubling down on customer obsession and supporting our colleagues. Each day, you’ll go above and beyond to: Keep things simple whilst managing small business lending requests up to $2 million, and home lending up to $3 million. Move with speed in this role to grow revenue and drive customer advocacy Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice Own it by understanding our customers’ needs to provide tailored holistic banking solutions. Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes. We’re looking for the best and brightest to deliver the best for our customers. You’ll need: Motivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life Lending experience in business banking or retail banking Agribusiness experience will be highly regarded. Excellent understanding of the SME Market Strong customer and relationship management Problem solving, critical thinking and negotiation skills A diverse and inclusive workplace works better for everyone We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. Join NAB If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NAB team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing small business lending requests Driving customer advocacy Building relationships with stakeholders Key Strengths Lending experience in business banking or retail banking Strong customer and relationship management Problem solving, critical thinking and negotiation skills Agribusiness experience Excellent understanding of the SME Market Why NAB is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with NAB not with Hatch.