Join to apply for the Critical Incident Specialist role at TELUS2 weeks ago Be among the first 25 applicantsJoin to apply for the Critical Incident Specialist role at TELUSTELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.The role of a Critical Incident Specialist is multifaceted, involving direct intervention in workplace incidents, providing support and guidance to corporate clients, and consulting on complex service requests. They work closely with the National Manager IM and are part of a network that responds to critical situations. Their interventions will often include onsite support by way of psychological first aid, conducting group psychoeducation sessions, providing 1:1 clinical support and intervention and guidance and support to senior management. This role is crucial in maintaining workplace stability and supporting employees through challenging times.Key Responsibilities:Conduct a thorough initial assessment of the current workplace environment and implement a structured follow-up with the corporate customers, adhering to guidelines.Offer comprehensive crisis management support, including trauma and workplace violence consultationsOffer critical incident services and coordinate responses for complex trauma eventsCoordinate clinical response for critical incidents and complex trauma eventsProvide critical incident response support with psychological first aid, group psychoeducation sessions and individual support and intervention for workplace related critical incidentsFollows TELUS Health policies, procedures, and documentation practices.Supports assigned roles in projects and department clinical initiatives.Submits all required documentation such as reports, timesheets, invoices, and expense forms promptlyParticipates in team meetings and supervisionsAbility to travel to various work locations within home state and some potential for interstate travelWhat are we looking for:Qualification in Psychology/Counselling/Social workProfessional registration with relevant health body (AHPRA, AASW, PACFA)3 years post graduate clinical experienceKnowledge of impact of critical incidents, trauma in the workplace, effect on organizations and employeesExcellent report writing skills from Clinical PerspectiveWhat We Are Offering:Flexible working arrangements and opportunity to work from home when not required onsiteAccess to peer consultation and external supervision.Access to hundreds of professional development courses to help you further your clinical skills as you see fit.Career progression - for the right clinicians, there are opportunities to further your career into leadership positions or specialist services.Other benefits include wellbeing days, volunteer days, and a generous parental leave policy.A Bit About UsWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHealth and Human ServicesReferrals increase your chances of interviewing at TELUS by 2xGet notified about new Specialist jobs in Sydney, New South Wales, Australia.North Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 4 days agoWorkplace Specialist, Australia (Fixed Term Contract - 12 Months)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoRemuneration, Benefits and Reporting AnalystSydney, New South Wales, Australia A$60,000.00-A$65,000.00 3 weeks agoSydney, New South Wales, Australia A$75,000.00-A$75,000.00 3 weeks agoSydney, New South Wales, Australia 1 day agoMacquarie Park, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoMillers Point, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoCompliance and Operations Analyst (Remote)Sydney, New South Wales, Australia 3 weeks agoMarket Street, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 3 days agoMascot, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoBankstown, New South Wales, Australia 2 months agoNorth Sydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoWe’re unlocking community knowledge in a new way. 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