If you've worked in dental assisting, dental reception, or any busy front office role, you know that visiting the dentist can feel a little daunting for some patients. That's why we're looking for someone who brings both professionalism and warmth to help patients feel genuinely welcomed, supported, and understood.
As Illumident Port Fairy's Front Office Coordinator, you'll play a key role in creating a smooth, positive experience from the very first point of contact. You'll manage enquiries with confidence, keep our appointment books running efficiently, and communicate treatment information clearly and comfortably. Behind your friendly manner is strong organisation, attention to detail, and the ability to stay calm when it gets busy.
What you'll love about this role:
* A steady 3-day work week with opportunity for additional hours
* A supportive, close-knit team and owners who truly care
* Respectful patients who appreciate great service
* A warm, welcoming clinic environment
* Comprehensive onboarding and training to help you settle in smoothly
* Competitive remuneration based on your experience
What you'll bring to the team:
* Experience in the dental industry is highly regarded but not essential
* Strong computer skills and confidence in learning new systems
* Excellent phone manner, email communication, and interpersonal skills
* Ability to multitask and stay composed under pressure
If this sounds like you'd be the perfect fit for our team, we'd love to hear from you Please send your resume and cover letter to our Practice Manager or reach out with any questions you may have about the role. Please be sure to include 2-3 professional referees in your application.
Please note:Unfortunately, we cannot accept candidates who require financial sponsorship for a Visa application to work in Australia. Only those with unrestricted rights to be employed in Australia, a current Police check (within 6 months) and a current Working With Children Check will be considered.