Senior Rostering Services Officers (Multiple Roles)
Annual salary + superannuation + salary packaging
* Shape the day, support the team - rostering with impact starts here
* 2 x permanent, full-time roles
* Based in Orange, Bathurst or Dubbo
LiveBetter Employee Benefits include:
* Salary Packaging (increase your take home pay)
* Access to our 24/7 employee wellbeing & safety app
* Supplementary Parental Leave
* Additional Purchase Leave
* Employee Referral Program
* Fitness Passport
* Service & Recognition Awards
* Learning and Development opportunities, with diverse career pathway options
(Eligibility criteria/terms and conditions may apply for some LiveBetter Employee Benefits)
About the Team
The Rostering Services team provide rostering support to the Accommodation, In Home Support and Community Support teams. The rostering team are pivotal in ensuring accurate interpretation and application of the Social, Community, Home Care and Disability Services Industry Award through their rostering of staff in the relevant rostering systems and ensuring that customers are scheduled for services in an efficient and effective manner.
About the Role
Are you a scheduling savant who thrives on solving logistical puzzles and turning chaos into calm? Do you get a thrill from perfectly pairing people with purpose? Then dust off your cape—because we need a rostering superhero
We're on the hunt for two Senior Rostering Services Officers to orchestrate the daily dance of staff, clients, services, and schedules across our Accommodation, In Home Support, and Community Support teams.
You'll be the engine behind our rostering operations—coordinating staff, ensuring seamless scheduling, smoothing over hiccups, and making sure every shift is Award-compliant and payroll-perfect. Your spreadsheets will sing. Your reports will shine. And your ability to balance people, priorities, and platforms will leave others in awe.
You'll report to the Team Leader, Rostering Services, work hand-in-hand with People and Culture, and become besties with our frontline managers. You'll also be the go-to person for solving roster mysteries, taming time clashes, and keeping our systems humming.
For detailed information about this role, please refer to the position description.
About You
We would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day-to-day work life.
We're interested in hearing from people who have:
* Current experience within a NDIS or Community Care service industry with rostering and resolving rostering problem and issues
* Ability to understand, interpret and apply Award and legislative requirements
* Outstanding verbal and written communication skills
* Strong negotiation, advocacy and networking skills
* Ability to manage and prioritise workload in a constantly changing high volume environment
* Ability to work as an active team member whilst enjoying a degree of responsibility and autonomy in your role
* High level experience in the use of electronic customer information systems and rostering platforms
* Proficient in Microsoft Office applications
* Qualifications in Administration or Community Services and/or significant high-level experience in a similar role
* Current unrestricted Australian Drivers Licence and willingness to undertake travel in accordance with responsibilities of the role
If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply. We're committed to creating a workplace that supports long-lasting and meaningful careers for everyone, and your unique skills and perspective might be just what we're looking for
You will also be required to undertake and pass a Nationally Coordinated Criminal History Check, pre-employment wellness check (including drug and alcohol screening) and obtain an NSW Working with Children Check.
Sounds great? What next?
To convince us that you are the best person for the job, please provide a detailed resume that clearly demonstrates how your skills, experience and qualifications meet the requirements for this role.
Closing date: 11:59pm, 3 July 2025 (Australian Eastern Standard Time)
Enquiries: Sue Ernst, Team Leader, Rostering Services, 0436 643 845
LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds.
About LiveBetter
LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives.
For further info about us and to see for yourself the great things that we do, you can visit:
https://www.linkedin.com/company/livebettercommunityservices/
https://www.facebook.com/LiveBetterAustralia/
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