Stelleninhalte
* We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Parramatta team on a part time basis
* A competitive hourly rate + shift loadings + generous, uncapped incentive scheme
* Opportunity to maximise your income based on your exceptional performance with our incentive program
* Ongoing training and development to help you thrive and level up your career
* Be part of an international brand with exciting opportunities to work across AU / NZ and globally
* Get rewarded for great referrals – earn cash through our Employee Referral Program
* Company uniform provided
* Access exclusive discounts on private health insurance with Bupa
* Enjoy generous employee discounts including discounted car rental for yourself, family and friends as well as savings on gym services, influenza vaccinations, and more
* Unlock incredible travel benefits through our Accor All Heartists program giving you exclusive hotel discounts, dining offers and lifestyle rewards across a global network
* Mental health and wellbeing initiatives, including 24 / 7 free access to Employee Assistance Program and the Calm App – the #1 app for mental fitness
* Thrive in a high performing and supportive team culture that celebrates wins and uplifts each other every day
Responsibilities
* Greet and assist customers in renting vehicles as based on their preferences and needs
* Process rental agreements accurately and efficiently
* Promote and upsell additional products and services
* Address customer inquiries and concerns promptly and professionally, with a service first approach
* Achieve or exceed individual and team sales targets
* Inspect vehicles before and after rental periods, noting any damages
* Maintain knowledge of current promotions, services, and products to assist with sales efforts
* Build strong customer relationships to encourage repeat business and referrals
* Detailing and cleaning vehicles to business quality standards
* Refuel and transport vehicles
Qualifications
* Previous experience in sales, customer service or retail
* Car rental experience is highly desirable
* Excellent communication and interpersonal skills, with a customer-first mindset
* Confident using computer systems and technology
* Ability to work efficiently in a fast-paced, high-pressure environment
* Flexibility to work on a rotating shift roster – 7 day shift work including weekends and public holidays
* Valid Australian driver's license with a clean driving record
* Full working rights in Australia (current and ongoing)
* A positive, proactive and team-oriented attitude
Europcar Mobility Group
Die Europcar Mobility Group ist ein globaler Mobilitätsanbieter mit 75 Jahren Erfahrung im Bereich Mobilitätsdienstleistungen und einer führenden Position in Europa. "We help to change the way you move" ist das, wofür wir stehen und was uns zusammenbringt. Wir bieten Geschäfts- und Privatkunden ein breites Angebot an Autos und Transportern, sei es für ein paar Stunden, ein paar Tage, eine Woche, einen Monat oder länger, "on demand" oder im Abo. Dabei setzen wir auf eine Flotte von mehr als Fahrzeugen, die mit der neuesten Technologie ausgestattet sind, darunter ein wachsender Anteil an Elektrofahrzeugen. Unsere Marken sprechen unterschiedliche Bedürfnisse und Erwartungen an: Europcar – unser Premiumangebot –, und Goldcar – die smarte Alternative mit einem hervorragenden Preis-Leistungs-Verhältnis. Nicht zu vergessen Fox-Rent-A-Car, unser lokaler Champion in den USA. Die Zufriedenheit der Kunden steht im Mittelpunkt unserer Ambitionen und ihrer mehr Mitarbeiter, die dank eines starken Netzes in über 130 Ländern unsere Mobilitätsdienstleistungen anbieten. Mehr Informationen unter :
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