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Customer service operations manager

Newcastle
beBeeLeadership
Customer Services agent
Posted: 13 December
Offer description

Job Opportunity

We are seeking a highly skilled and experienced Support Line Team Lead to oversee frontline support for our companion animal programs. Your extensive experience in customer service team management and strong leadership abilities will drive operational success.


Key Responsibilities

* Manage a team of customer service representatives to ensure exceptional support for our customers.
* Develop and implement strategies to improve operational efficiency and achieve business objectives.
* Foster a positive work culture that encourages work-life balance and promotes employee well-being.


About Us

We value delivering high-quality services to our community. If you have a passion for leading teams and driving excellence, this could be the right opportunity for you.

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