Join or sign in to find your next jobJoin to apply for the General Manager Retail Channel role at Tabcorp2 weeks ago Be among the first 25 applicantsJoin to apply for the General Manager Retail Channel role at TabcorpGet AI-powered advice on this job and more exclusive features.We’re entering an exciting new chapter at Tabcorp, with bold initiatives underway to transform how we connect with customers and deliver value to our retail partners. We're reimagining the role of our venues - bringing experience back to betting by creating spaces that are vibrant, connected, and built for our diverse customers.At the same time, we’re focused on delivering a true omnichannel experience that seamlessly blends our physical and digital presence. This is a pivotal time to be part of the industry, and we’re looking for a General Manager – Retail Channel to lead the way. It’s a challenging and influential leadership role, perfect for someone ready to shape the future of one of Australia’s most iconic brands.This isn’t just a standard retail gig. It’s a bold opportunity to reimagine our retail channel into a sustainable, segmented, and customer-led asset. You’ll creatively lead our commercial negotiations with venue partners, modernise the in-venue experience, and redefine how we engage with our venue partners and TAB agencies.It’s all about delivering smarter tech, personalised offers, and stronger customer outcomes, while securing long-term commercial benefits for Tabcorp.What You’ll DoLead the Retail TransformationYou’ll be at the helm of one of Australia’s largest retail networks – nearly 4,000 venues nationwide. Your mission? To reset the strategy, drive commercial success, and embed a truly customer-first mindset across the entire channel.Modernise The ExperienceWe’re not here to refine around the edges. You’ll lead the transformation of in-venue experiences, integrating digital innovation with traditional formats to create seamless, personalised journeys for customers across all touchpoints.Elevate our PartnershipsYou’ll lead strategic negotiations and deepen relationships with key venue partners and associations. Your ability to balance value creation and commercial returns will be critical to long-term success.Drive Loyalty and GrowthDriving retention, spend and satisfaction – you’ll help our retail channel evolve into a powerful growth engine.Lead with PurposeYou’ll shape the strategy and performance of a high-impact team, foster cross-functional collaboration and ensure every initiative aligns with compliance, risk management, and operational resilience.What You’ll BringRetail expertise: proven ability to create memorable, high-performing in-person experiences enhanced by digital solutions.Customer obsession: a focus on understanding customer needs through data, insights, and behaviors to foster loyalty and innovation.Strategic and commercial acumen: hands-on leadership that drives profitability, manages risks, and makes informed decisions in a competitive environment.People leadership: experience in building, leading, and inspiring high-performing teams, especially in B2B sales contexts.What You’ll GetA competitive salary and incentive plan aligned with business objectives.Participation in social activities and access to event tickets.Diverse leave options including bonus leave, cultural, volunteer, and parental leave.Corporate discounts and access to health and wellbeing programs.About UsWe’re Tabcorp – Australia’s leading wagering and entertainment company, home to TAB, Sky Racing, and MAX. With over 2,500 employees, we support iconic brands across the country. Listed on the ASX, we’re proud of our Australian roots and excited for our ongoing transformation.Join us as we foster a collaborative culture, rebuild onsite teams, and shape the future of our industry.Apply NowWe’re committed to an inclusive, respectful workplace. For adjustments in our recruitment process, contact careers@tabcorp.com.au.Tabcorp is a Circle Back Initiative employer – we respond to every applicant.
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