About Our Team Lead Position
This is a fast-paced and dynamic role where you will have the opportunity to make a real impact on our guests' experience.
* As a key member of our team, you will be responsible for ensuring our rooms and public areas are presented at their absolute best.
In this position, you will supervise a diverse team throughout daily operations, allocating tasks and ensuring all work is completed to the highest standards.
Job Responsibilities
* Conduct regular inspections to ensure cleanliness, presentation, and maintenance issues are addressed.
* Maintain a safe and compliant work environment, following health and safety guidelines.
* Respond promptly to guest requests and provide exceptional service.
* Lead by example on the floor, stepping into operational cleaning duties as required.
Key Requirements
* Able to motivate and guide a diverse team.
* Excellent communication and time-management skills.
* Ability to work in a fast-paced environment and handle multiple priorities.
* Flexibility to work a rotating roster including weekends and public holidays.
Benefits
* Award-winning training program so you can learn while you earn.
* Flexible working arrangements to ensure a work-life balance.
* An extensive range of benefits including discounted food & beverage + accommodation worldwide.
* An employee referral program and parental leave scheme.
* Access to an Employee Assistance Program.