About us
Cowboys Leagues Club is a leading hospitality and entertainment provider in Townsville, Queensland. With a proud history spanning over 20 years, we are dedicated to delivering exceptional experiences for our members and guests. Our club is known for its vibrant atmosphere, diverse range of facilities, and commitment to the local community.
About the role
Are you a customer-focused professional looking for a rewarding full-time role that offers flexibility?
We're seeking a Relief Bar Supervisor/Duty Manager to join our team at the Cowboys Leagues Club in Townsville, Queensland. In this role, you'll be responsible for overseeing daily operations and ensuring an exceptional experience for our valued members and guests.
What you'll be doing
* Supervising and coordinating the activities of our front-of-house team to ensure efficient and effective service delivery
* Overseeing the day-to-day operations, including stock control, cash handling, and compliance with relevant regulations
* Assisting with the management of cash handling and reconciliation procedures
* Providing training and support to team members to enhance their skills and performance
* Collaborating with the management team to implement strategies for continuous improvement
What we're looking for
* Minimum 1 year experience in a supervisory or duty management role within the hospitality industry is desired
* Strong customer service orientation and the ability to provide exceptional member/guest experiences
* Proficiency in cash handling, stock control and financial reporting
* Excellent communication and interpersonal skills, with the ability to lead and motivate a team
* Knowledge of relevant health, safety and licensing regulations
* Flexibility to work a variety of shifts, including evenings, weekends and public holidays
Mandatory requirements
* Must hold a current Responsible Service of Alcohol (RSA) and Responsible Service of Gambling (RSG), or be willing to obtain
* Must hold a Food Safety Handlers Certificate, or be willing to obtain
What we offer
At Cowboys Leagues Club, we are committed to providing a positive and supportive work environment. In addition to a competitive award wage and weekly pay, we offer a range of benefits including:
* Staff Loyalty & Reward Program
* Regular social & staff events
* Career progression and training opportunities
If you're ready to join a supportive and passionate team dedicated to award winning hospitality with a passion for community, apply TODAY
*Please note:
* Due to the large volume of applications received, only shortlisted candidates will be contacted. We thank you in advance for your interest in working for the Cowboys Leagues Club.
* It will be a requirement of preferred applicants to undertake a National Police Check