Overview
Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We're a well-respected not-for-profit that's been serving society's most vulnerable for more than 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we're extending our reach and impact even further.
This is a full-time permanent opportunity based in and around the Sydney Metropolitan Region. In this role, you will manage complex, long-cycle sales pipelines, build trusted relationships with prospective residents and their families, and help shape how Anglicare supports older people through the retirement living journey.
Your Opportunity
In this role, you will:
* Manage complex, long-cycle sales pipelines
* Build trusted relationships with prospective residents and their families
* Help shape how Anglicare supports older people through the retirement living journey
Responsibilities
Sales Strategy & Portfolio Management
* Contribute to annual sales strategy planning and monthly performance reviews
* Support sales success for new developments, including presales and launch coordination
* Use customer insights to help inform development planning and service offerings
* Manage the full sales process across multiple high value sites
Customer Relationship Management
* Provide clear, supportive and timely information to prospective residents, families and advisers
* Respond to all enquiries within 24 hours to maintain a premium customer experience
* Build strong community connections through presentations, networking and local outreach
* Ensure every customer is guided confidently through contracts, financial models and lifestyle options
Financial and Operational Delivery
* Support the achievement of annual revenue and occupancy targets
* Ensure accurate preparation and execution of contracts
* Maintain detailed sales reports including reservations, occupancy trends and conversions
* Provide weekly and monthly Scorecard reporting using "So What" storytelling
* Use CRM and lead management systems to track and manage all customer interactions
Cross Functional Collaboration
* Work closely with Village Managers, Care, Marketing, Finance, and Property teams
* Participate in project meetings to support new developments and product offerings
* Maintain awareness of competitor trends and market conditions
What You Will Bring
You are an experienced property or retirement living sales professional who thrives in relationship driven environments. You enjoy guiding people through major life decisions and are motivated by driving outcomes with purpose and compassion.
You Will Also Need
* Minimum 5 years' experience in retirement living or high value property sales
* Proven track record of achieving multimillion dollar sales outcomes
* Strong negotiation, communication and customer engagement skills
* Experience managing complex, long cycle sales pipelines
* A current driver's licence and own car
Desirable Skills
* Understanding of retirement living legislation, financial models and membership model benefits
* Strong presentation and public speaking skills
* Proficiency in Microsoft Office and CRM platforms
You Will Succeed If You Are
* Relationship driven and customer focused
* Highly organised with excellent follow-through
* Skilled at building trust with diverse stakeholders
* Comfortable managing multiple projects and deadlines
* Motivated by Anglicare's mission and values
Why Anglicare?
* We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.
* At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.
* Pay less tax on your income and increase your take home pay with salary packaging (up to $15,900 tax free) and other benefits.
* Ongoing professional development and leadership training to advance your career
* Exclusive discounts to over 400 retailers
* Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family
Are you ready for a career that means more?
* To apply for this role, please click the 'Apply' button or submit. All applicants will receive a response.
* Anglicare is diverse and welcomes people of all faiths and backgrounds who share our commitment to serving others. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.
* Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
Application Close Date: April 25, 2026
#J-18808-Ljbffr