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Health hub assistant

Bundaberg
St Luke's Anglican School
USD 45,000 - USD 90,000 a year
Posted: 15 October
Offer description

Positions Vacant

Permanent Positions

Commencing 20 January 2026

2 x Part-time, Term-time roles, up to 20.5 hours/week each (Job Share)

Occasional additional hours during School Holidays as required

Position Summary

Under the direction of the School Nurse (P - 12), the Health Hub Assistant provides high-quality administrative and

operational support to ensure the smooth, efficient, and professional running of the School Health Hub. The role

assists with the coordination of health services, maintains accurate and confidential health records, supports

compliance with health and safety requirements, and acts as a first point of contact for students, staff, and parents

seeking health-related assistance. This role contributes to the overall health and well-being of the School

community by enabling the School Nurse to focus on clinical care and health promotion activities.

Selection Criteria

SC1 Demonstrated administrative and organisational skills: Ability to maintain accurate, confidential health

records, manage schedules, and support compliance with health and safety requirements, ensuring the

smooth and efficient operation of the Health Hub.

SC2 Effective interpersonal and communication skills: Proven capacity to interact professionally and sensitively

with students, staff, and parents, providing clear guidance and support for health-related matters while

maintaining confidentiality and empathy.

.

Applying for the Position

Pre-employment checks form part of the appointment process and cover such matters as Student Protection,

Workplace Health and Safety, School Procedures and Policies etc. Further information about these policies and

procedures is available on the School's website.

The St Luke's Anglican School Staff Recruitment and Selection Policy and the Staff Conduct - Guidelines and

Expectations Policy apply to this position.

Applicants should apply by submitting an application, which clearly provides details on each of the following:

* A copy of your resume, including education qualifications relevant to the duties and selection criteria, as

well as a summary of relevant work and education history (maximum 4 pages)

* It is encouraged to also upload a short video (maximum 2 minutes), introducing yourself and outlining why

you would like to work with us at St Luke's Anglican School.

Please submit your application via email to:

Applications close at 10.00 am Tuesday 4 November. The closing date may be reduced or

extended as determined by business needs.

Health Hub Assistant

Position Summary

Under the direction of the School Nurse (P - 12), the Health Hub Assistant provides high-quality administrative

and operational support to ensure the smooth, efficient, and professional running of the School Health Hub. The

role assists with the coordination of health services, maintains accurate and confidential health records, supports

compliance with health and safety requirements, and acts as a first point of contact for students, staff, and

parents seeking health-related assistance. This role contributes to the overall health and well-being of the

School community by enabling the School Nurse to focus on clinical care and health promotion activities.

Position Responsibilities

Key responsibilities may be modified occasionally to ensure the expected outcomes are coordinated with the

School's Strategic Plan. Without limiting the above, the key responsibilities and duties shall include:

1. Administration and Coordination

2. Provide day-to-day administrative support to the School Nurse, including scheduling appointments,

maintaining health centre calendars, and coordinating health-related events and programs (e.g., Class

presentations)

* Maintain student and staff health records in accordance with privacy, confidentiality, and legal

requirements

* Prepare medical documentation for excursions, camps, cultural and sporting events, ensuring that all

medical action plans and medication requirements are up to date

* Monitor and maintain inventory of first aid and medical supplies, ordering and restocking as required
* Assist with budget preparation for health hub operations and medical resources
* Support the reporting and follow-up of accident, incident, emergency and first aid records.

* Reception and Customer Service

* Act as the first point of contact for students, staff, and parents attending the Health Hub, providing a calm

and professional presence

* Respond to enquiries in a timely and compassionate manner, escalating medical concerns to the School

Nurse when required

* Liaise with staff and parents to communicate relevant health information under the direction of the School

Nurse

* Support the safe sign-in/sign-out process for students leaving school due to illness.

* Operational Support

* Assist the School Nurse in the coordination and logistics of health and wellness initiatives

* Support the administration of medications (under the supervision of the School Nurse and in accordance

with School policy)

* Maintain the cleanliness and readiness of the Health Hub to ensure a welcoming, professional

environment

* Support risk management strategies, ensuring preparedness of first aid kits for classrooms, buses,

excursions, and camps.

Education / Experience / Professional Qualifications

Essential

* Experience in office administration, reception, or customer service roles, preferably in a school or

healthcare environment

* Strong organisational and time management skills, with the ability to prioritise multiple tasks
* High level of attention to detail and accuracy, particularly in record-keeping
* Demonstrated ability to maintain confidentiality and exercise professional judgment
* Proficiency in Google Suite and ability to learn School database systems
* Current First Aid, CPR, Asthma, and Anaphylaxis certificates.

Desirable Experience supporting a health professional or managing medical records

* Strong understanding of child and adolescent health, including mental health and chronic illness

management

* Experience in health education and promotion
* Familiarity with school health policies and procedures
* Medical knowledge/experience.

Child Protection Commitment

The School is committed to the safety, welfare, and well-being of all children and young people. The Health Hub

Assistant is expected to model and promote child-safe practices, comply with all relevant legislation and policies,

and respond to any concerns, disclosures, allegations, or suspicions of harm in accordance with the School's

Child Protection Policy.

Characteristics, Qualities and Skills

* Ability to remain calm under pressure and respond appropriately to health-related situations
* Highly organised and detail-oriented with the ability to manage competing priorities
* Excellent interpersonal, written, and verbal communication skills
* Professional and approachable manner with a strong commitment to customer service
* Strong ability to maintain confidentiality and discretion when handling sensitive information
* Proactive, solutions-focused approach and willingness to take initiative
* Commitment to the School's Anglican ethos, values, and child-safe practices.

Key Challenges

* Balancing administrative responsibilities with urgent and unexpected health needs, ensuring the smooth

operation of the Health Hub

* Maintaining confidentiality and professionalism while communicating essential health information to staff,

students, and parents

* Managing competing priorities and remaining calm during high-demand periods or medical incidents.

Physical Capabilities

* Ability to assist in physically supporting unwell or injured students when required (within safe

manual-handling limits)

* Capacity to move around the School site, deliver supplies, and attend off-site health appointments if

needed.

General Terms of Appointment

* Be supportive of the Anglican Ethos of the School
* Support the Strategic Plan and the School Improvement Plan
* Demonstrate loyalty, confidentiality and support for the Principal and the School at all times
* Maintain professional presentation and communication
* Take full responsibility for compliance with the Staff Conduct - Guidelines and Expectations Policy
* Take full responsibility for compliance with the Our Commitment - Creating Environments for Children and

Young People to Thrive (ASC Code of Conduct)

* Take full responsibility for compliance with all school policies and procedures
* Uphold the School values of Faith Performance Honour
* Attend meetings as required by the Principal and their delegate
* Comply with all requirements of Anglican Church Southern Queensland Policy and Procedures manual –

Safeguarding our Students

Immediate Supervisor

* School Nurse

Direct Reports

* N/A

Key Relationships

* Effective working relationships with the Principal and the Executive Team
* Internal and external liaison with all staff, students/children, parents and various other stakeholders such

as external providers.

The role statement is a guide only and is not intended to be an exhaustive list of duties attached to this position.

They may also vary over time to reflect the changing needs of the School. Employees may be required, from time

to time, to undertake duties that are outside their usual role or area of speciality, but within their skills, competency,

and capability. Role Statements are reviewed annually, in line with the requirements and changing environment of

the School.

Approved By Date of Approval Previous Version Date of Approval

Principal September 2025N/A N/A

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