Unified Communications Manager
The Department of Planning, Housing and Infrastructure is seeking a highly skilled Unified Communications Manager to lead the strategy, delivery, and evolution of workplace communication technologies.
* This is an ongoing full-time opportunity located in Parramatta.
* The role involves leading technical specialists to manage and enhance unified communication services focused on Microsoft 365 including Microsoft Teams, OneDrive, Microsoft Exchange, video conferencing, and other platforms across a large and diverse organisation.
Key Responsibilities
* Develop and implement strategic plans for unified communications, aligning with NSW Government ICT frameworks and digital transformation priorities.
* Lead and mentor a team to ensure service continuity through robust disaster recovery and business continuity planning.
Requirements
* Strong technical leadership across IT infrastructure and unified communications, including cloud-based platforms and service integration.
* Proven ability to balance long-term strategic planning with day-to-day operational responsiveness.
* Experience navigating public sector environments and engaging stakeholders across complex organisational landscapes.
About Us
We're improving the liveability and prosperity of NSW. We create vibrant spaces and precincts; manage lands, assets, and property effectively and deliver affordable housing.
We strive to be a high-performing, world-class public service organisation that celebrates diversity and builds cultural capability to improve outcomes with and for Aboriginal people, communities, and entities.