About this role
We're seeking a skilled Client Relationship Manager to join our team. In this role, you'll be responsible for building and nurturing strong client relationships, understanding their goals and needs.
The ideal candidate will have 4+ years of experience in account management, with a proven track record of developing and implementing sales strategies to drive organic growth and achieve sales targets.
You'll work closely with different teams to manage risks and tasks, designing and managing value-added programs tailored to client needs, enhancing customer satisfaction and loyalty.
In addition to your technical skills, you'll need to possess excellent communication and interpersonal skills, with the ability to build meaningful relationships and influence strategically.
This is an exciting opportunity to join a dynamic team and take on new challenges. If you're passionate about sales and customer service, we'd love to hear from you!
Key Responsibilities:
* Develop and implement sales strategies to drive organic growth and achieve sales targets.
* Maintain and strengthen relationships with key customers, ensuring alignment with sales strategies.
* Design and manage value-added programs tailored to client needs, enhancing customer satisfaction and loyalty.
* Oversee the preparation and submission of reports, ensuring accuracy and timeliness.
* Track and analyze key performance indicators (KPIs) to assess sales performance and identify areas for improvement.
Requirements:
* 4+ years experience in account management.
* Able to build meaningful relationships and influence strategically.
* Ability to get us in front of the right people, at the right time.
Benefits:
* Flexible working environment.
* A competitive salary package and suite of benefits and perks.
* A tailored career and development plan.
* Wellbeing program, Thrive, with activities designed to support financial wellness, diversity, physical health, and mental well-being.
* Access to Employee Assistance Program.
* Learning and development opportunities.