Overview
Seeking an experienced Change Manager to support a major workplace transformation program involving the rollout of flexi-desking across a large operational site. This is a people-centric role focused on ensuring staff feel supported, informed and ready for new ways of working in a modernised facilities environment. This assignment offers the opportunity to lead meaningful, human-focused change across facilities, workplace experience, and organisational transition.
Short-Term Contracting Engagement - Applications close COB 18 March 2026
The Opportunity
Working closely with the Project Manager and Facilities teams, you will plan, coordinate and embed all change activities required to support a smooth transition to flexi-desking. You will champion empathy-led communication and ensure staff have the tools, clarity and support needed to confidently move into the new workplace model.
Key Responsibilities
Change Strategy & Planning
* Develop a tailored Change Management Plan for the flexi-desking rollout.
* Conduct change impact assessments and identify risks, barriers and mitigation actions.
* Ensure change plans prioritise staff experience, wellbeing and operational readiness.
Stakeholder Engagement & Communication
* Build trusted relationships across staff, leaders and facilities partners.
* Create clear, supportive communication materials including FAQs, guides and updates.
* Facilitate workshops, information sessions and team briefings.
* Provide regular reports and progress updates to the Project Manager and leadership.
Staff Experience & Support
* Champion a "leading with care" approach throughout the transition.
* Coordinate readiness activities including orientation to desk booking tools, storage solutions and workplace etiquette.
* Act as a primary support contact for questions, feedback and concerns.
Training & Enablement
* Develop and deliver training materials for staff and leaders.
* Support rollout activities with accessible, user-friendly resources.
* Partner with Facilities and ICT to ensure smooth onboarding to new systems.
Implementation & Embedding
* Support transition activities, including floor walks and on-the-ground staff assistance.
* Monitor early adoption and gather feedback to identify improvement opportunities.
* Manage handover of processes and documentation to BAU teams.
About You
Qualifications & Experience
* Background in Change Management, Workplace Transformation, Facilities, Property or similar environments.
* Experience delivering human-centred change in operational settings.
* Understanding of modern workplace practices (flexi-desking, hybrid work, ABW).
* Change management certification (e.g., Prosci) desirable.
Skills & Capabilities
* Exceptional communication and the ability to simplify complex concepts.
* High emotional intelligence with a calm, supportive approach.
* Strong stakeholder engagement ability across all organisational levels.
* Confident coordinating activities and managing competing priorities.
* Demonstrated focus on staff wellbeing and workplace experience.
Personal Attributes
* Caring, empathetic and composed under pressure.
* Collaborative, service-oriented and solutions focused.
* Proactive with a continuous improvement mindset.
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