Work From Home | Telehealth Triage RN | Australia-wide | 20hrs/week Casual | Start ASAP
This role is part of our partnership with Healthdirect, supporting their mission to deliver accessible, high-quality healthcare advice to every Australian.
If you're seeking meaningful nursing work with real flexibility, this is it.
Join Serco's Virtual Clinical Team on a 20hr/week casual contract, with the option to pick up additional hours.
You'll provide clinical triage and safe care guidance to callers across Australia using evidence-based pathways and secure digital systems.
What you'll do:
Triage and assess callers
Extract and interpret key clinical information
Provide evidence-based guidance via clinical pathways
Refer or escalate when required
Complete accurate documentation in secure systems
Training:
We provide one week of paid online training.
Full attendance is essential.
You'll thrive here if you:
Are an RN with unrestricted AHPRA registration (3+ years)
Have 3 years full-time (or equivalent) recent experience in acute, ED, primary health or rural/remote settings
Show strong clinical judgement and remain calm under pressure
Are confident navigating digital systems, CRMs and telehealth platforms
Have a private home workspace, reliable Wi-Fi and strong mobile reception
Can work 24/7 rotating shifts, incl.
days, evenings, nights and weekends
At Serco, you'll be part of a global team delivering essential public services.
Our values — Trust, Care, Innovation and Pride — guide everything we do.
We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, veterans and people with disabilities.
Please apply through the official process, as we cannot accept applications via email.
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