Ace Rental Cars is a brand operated by The Hertz Corporation, a global leader in car rentals. With locations across Australia and New Zealand, Ace customers are focused on getting the most out of their adventure. Our goal is to be the very best at what we do by renting cars better than anyone else.
To continue our success in the future of car rental, we're looking for customer focused, high performing Customer Vehicle Representative to join our exceptional team and grow your career
**About the Role?**
- Create a positive customer experience by greeting and engaging our valued customers
- Complete rental and return transactions efficiently and accurately
- Sell Ace rental options to our valued customers
- Ensure overall customer satisfaction by resolving issues
- Ensure all features of the vehicles are operational when returned by renting customer.
- Detail vehicles to the Ace standard
- Ferry vehicles as needed
**About You?**
To be successful in this position, our newest team member will have the following:
- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
- Previous experience in customer service or sales; experience in rental industry preferred
- Computer literacy skills required
- Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
- A full and current AU driver's licence with the ability to drive automatic vehicles
- Fully Vaccinated from COVID-19
**About the Offer?**
In return for your hard work and dedication, you will be rewarded with:
- **A competitive hourly rate & incentives**
- **Opportunities for career growth and development**
- **Full training and a company uniform**
- **A supportive team environment**
- **Leave loading & shift penalties applied to base hourly rates**
- **Employee Benefits and a motivating company culture**
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
**Job Type**: Casual
**Salary**: $25.00 - $35.00 per hour
**Benefits**:
- Employee discount
- Professional development assistance
Schedule:
- 8 hour shift
- Flexible hours
- Monday to Friday
- Public holidays
- Weekend availability
Supplemental pay types:
- Overtime pay
- Penalty rates
- Performance bonus
Licence/Certification:
- Driver Licence (required)
Work Authorisation:
- Australia (required)
Work Location: In person