Job Title:
Head of Property Management
About the Job:
This role offers an exceptional opportunity to lead a growing team and drive strategic growth in the property management department. The successful candidate will be responsible for overseeing the day-to-day operations, managing budgets, and implementing strategies to increase headcount, portfolio growth, and profit.
The ideal candidate will have a Class 1 real estate license, experience leading a residential property management team, and sharp knowledge of the residential tenancies act. They should also possess excellent relationship management skills, leadership and mentoring abilities, and a proven track record of driving growth strategies.
Benefits:
* Base salary + KPI bonuses
* Monday to Friday
* No accounts, portfolio management or leasing
* HR, finance and marketing resources available
* CPD training paid for annually
* Well respected brand
* Secure role in highly growth-focused business
Responsibilities:
* Performance management and recruitment
* Manage business budgets and growth targets
* Complaints handling
* Assist with complex NCAT and insurance claims
* Compliance management
* Streamline processes and systems
* Onboard and offboard staff
* Ensure strong workflow between sales and property management
* Drive strategies to increase head count, portfolio growth, and profit
* Run weekly team meetings and training
* Set and measure KPI's
* Manage portfolio health
* Legislation management and training
* Monitor CPD and licensing compliance
* Prepare management reports and report to the Director monthly