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People experience and communications advisor

Sydney
Harvey Norman
Posted: 16 May
Offer description

* Play a key role in the successful implementation of our people systems transformation program
* Design and deliver engaging user and employee content and communications
* Full Time, 9 Month Maximum Term Contract

Harvey Norman is a successful global, founder-led brand, operating across 8 countries and headquartered in Homebush West, NSW. This opportunity to join our well-established and supportive People Team at the Franchisor Office will see you play a key role in the implementation of our people systems transformation program. You will work closely with the broader HR team, Project Team and a wide range of stakeholders to support the people content and communications design, delivery and implementation for all of our end users and audiences across Australia.

This role is available on a full time basis on a maximum term contract of up to nine (9) months.

What You'll Achieve

Using your experience contributing to and designing people system, employee and/or user content and communications, you will leverage your creativity and innovation to deliver outcomes that improve and enhance their experience with the new people system.

You will:

* Develop and uplift People content and experience within the new system, by designing and implementing recruitment and onboarding journeys, employee information hubs, system templates, letters and workflow-related content.
* Contribute to the design and development of employee and user facing materials and communications, improving clarity, consistency and usability.
* Support the design and delivery of rollout communications, including launch messaging and activations, FAQs, user guides and updates for employee support channels.
* Partner closely with stakeholders across the organisation to translate process and system changes into practical, user-friendly content that are meaningful to their roles.

What you'll bring:

* Demonstrated experience producing high-quality, user-focused communications and People content (e.g., HR templates, onboarding materials, recruitment materials, letters, intranet content, guides, FAQs).
* Strong ability to translate complex process/system information into plain-English, user-centred content.
* Some experience supporting HRIS / systems and/or implementations (Dayforce experience desirable, not essential).
* Confidence working with multiple stakeholders, managing competing priorities, and meeting delivery timelines.
* Excellent attention to detail, consistency of tone, and ability to work at pace in a project environment.
* Experience working within the Retail or FMCG industry, or a franchised business model will be an advantage.

What's in it for you?

Join a high performing team focused on continuous improvement, excellence in operational delivery and capability development. This opportunity will provide:

* Exposure and experience to a complex, transformational Regional HRIS implementation
* Experience working within a diverse, unique, and successful Company that is constantly evolving and innovating
* An opportunity to build relationships with a variety of stakeholders working in a friendly, dynamic, collaborative, and supportive team environment
* On-site parking or an easy 10 minute walk from Flemington train station.
* Access to great discounts on retail products

Sound like you?

If you are inspired and driven by the opportunity to work in and contribute to our diverse and unique business operations, please submit your application for consideration.

Please note that only people with the right to work in Australia should apply for this position.

Recruitment Agencies

Thank you for thinking of us, however we do endeavour to fill our opportunities through direct channels wherever possible. If we find that we do need agency assistance, we'll be in touch.

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