Training Coordinator Role
We are seeking a highly skilled Training Coordinator to join our team. This is a pivotal role that requires strong communication skills and customer service experience.
Key Responsibilities:
* Analyse training reports to identify gaps and areas for improvement.
* Schedule and book training courses for staff across various departments.
* Communicate effectively with staff regarding their training requirements and schedules.
* Provide exceptional customer service to internal staff regarding training queries and issues.
* Act as the Administrator for an online training system, ensuring smooth operation and user support.
* Assist with the onboarding process for new employees, ensuring they are set up with necessary training.
* Maintain and update records to ensure accurate information.
Required Skills and Qualifications:
* Excellent written and verbal communication skills.
* Proven customer service experience.
* At least 2 years of experience in an administrative role or environment.
Benefits:
* This is a full-time position with a competitive hourly rate.
* Opportunities for career growth and development.
Working Environment:
This role requires a proactive and organized individual who can work autonomously and handle multiple tasks efficiently.