Casual Administration Officer – Icon Cancer Centre, Midland, WA
Icon Cancer Centre is expanding services at our Midland centre. We are seeking a Casual Administration Officer to support our growing team. This role ensures safe management of patient information.
Key Responsibilities
Welcoming patients and accurately collecting personal details
Scheduling appointments and triaging referrals across departments
Managing incoming documentation (dictations, letters, diagnostics, patient notes)
Answering calls and responding to enquiries professionally
Processing patient billing and balancing daily banking
Monitoring and maintaining patient administration pathways
Ensuring compliance with privacy and health information legislation
Maintaining accurate patient records across multiple systems
About You
Previous experience in hospital or day procedure centre administration (highly desirable)
Proficiency with electronic practice management systems and Microsoft Office
Understanding of medical terminology and health insurance processes (Medicare, DVA, Private Health)
Ability to work autonomously and collaboratively in a fast-paced environment
Strong organisational skills and attention to detail to meet compliance standards
Effective communication and problem-solving skills when dealing with sensitive issues
Commitment to Icon's values and delivering exceptional patient service
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
>Icon is committed to managing the risk of transmission of specified vaccine-preventable diseases (VPDs). Certain roles may require successful candidates to show evidence of vaccination.
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