As a trusted and long-standing dental practice based in Mildura, with over 30 years of experience providing high-quality dental care to the local community, Tankard Dental is known for its friendly and professional team. The clinic offers a full range of services—from general and preventative dentistry to emergency care and cosmetic treatments. With a strong focus on patient comfort, modern technology, and a supportive team environment, Tankard Dental are committed to excellence in oral health and customer service. Tankard Dental is currently seeking a Dental Receptionist to join their high-pressure, fast-paced team. In this dynamic role, you will be responsible for assisting patients across all areas, including scheduling appointments, managing a busy phone line, maintaining active recall systems, and presenting financial treatment plan options — all while ensuring a high level of customer service in a demanding environment. Key Responsibilities: Open and close the dental office in accordance with protocol Review the daily schedule for accuracy and distribute to treatment rooms as required Schedule appointments to optimize provider chair time Confirm next-day appointments, ensuring required forms are completed and attached to patient records Maintain up-to-date patient insurance and private health cover records. Monitor the short notice list to fill cancellations and no-show slots. Collect payments at time of service Prepare and explain financial treatment plans and payment options Follow up on overdue accounts Answer and manage incoming calls promptly and professionally Greeting visitors and assist as required About you The ability to work in a fast paced, high-pressure environment. Proficient in Microsoft Office Suites Strong communication and conflict resolution skills. Familiarity with dental software program. Efficient scheduling and appointment management Excellent verbal and written communication skills. Operating 6 days a week you (Monday to Saturday) you will work 38 hours a week. Working a rotating roster with the potential for early morning starts and late finishes based on scheduling as well as the occasional Saturday. For more information on this role please contact Russell Knights on (03)5023 3990 or email russell@prestigestaffing.com.au or click APPLY NOW!