A well-established Hobart-based public practice firm is seeking an experienced Client Manager to take ownership of a client portfolio and provide day-to-day leadership across workflow, client delivery and team support.
This is a key hire within a friendly, professional firm known for its flexible working arrangements, supportive culture and long-term opportunities (including an equity pathway for the right person).
About the Firm
Close-knit local team, supported by an offshore team in the Philippines (2 staff)
Team structure includes a mix of local and offshore capacity
Friendly, relaxed and professional culture with a strong emphasis on teamwork
Hybrid working: 2 days from home / 3 days in the office
Practical benefits including free, easy parking
Social culture with team celebrations (birthday cake, Christmas dinner)
Systems: HandiSoft, Xero and Class (SMSF) (cloud-enabled)
Working hours: Monday to Friday, 8:30am–5:00pm (45-minute lunch break)
The Role
As the Client Manager, you will be responsible for managing a portfolio of clients and ensuring high-quality delivery across compliance and business services, while also supporting the team and maintaining workflow oversight.
Key Responsibilities
Manage a portfolio of clients end-to-end, acting as a trusted, client-facing advisor
Oversee delivery across business services and compliance, including:
Financial statements and income tax returns
BAS/GST and general compliance
Tax planning and advisory support (where required)
Provide day-to-day leadership and technical support to the team:
Respond to staff queries
Review work and ensure quality control
Monitor workflow and job progress to keep deliverables on track
Coordinate effectively with the offshore team, including regular check-ins with the offshore team lead
Liaise with the ATO and external stakeholders as required
Identify opportunities to improve processes and enhance client outcomes
About You
CA or CPA qualified with strong public practice experience in a Client Manager / Senior Accountant / Senior Client Manager capacity
Confident, professional communicator with a strong client service focus
Highly organised and proactive, able to balance hands-on work with workflow oversight
Comfortable mentoring and supporting team members
Audit experience is highly regarded
What's On Offer
$100,000–$150,000 + super (commensurate with experience)
Hybrid working (2 WFH / 3 office)
Equity pathway available over time for the right person
Supportive, friendly culture with modern systems and free parking