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General manager / operations leader

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General Manager
Posted: 8 March
Offer description

Lead operations, drive accountability, and help scale a growing commercial property business.

Perth Commercial Property is looking for an experienced operational leader to run the day-to-day business so the Directors can stay focused on growth, key relationships, and revenue-generating activity.

This role exists to bring structure, clarity, and accountability to execution. You will lead the operational rhythm of the business, ensure priorities turn into action, and help build a business that performs consistently without requiring constant Director involvement.

If you are someone who can create order, drive follow‐through, and lead people with clarity and conviction, this is a high‐impact opportunity to help shape the next stage of growth.

The role

You will take ownership of the operational performance of the business, ensuring the team has clear priorities, strong accountability, and the systems needed to deliver consistently.

Your focus will include:

* Translating business priorities into clear actions and ownership
* Leading the weekly operating rhythm and maintaining momentum
* Driving accountability across leaders and team members
* Identifying issues early and ensuring they are resolved properly
* Improving systems, processes, and operational consistency
* Supporting recruitment, onboarding, and people performance rhythms
* Helping the business run smoothly without day‐to‐day owner reliance
Scope and authority

This is a genuine operational leadership role with real influence across how the business runs day to day.

The role includes:

* Ownership of operational execution and follow‐through
* Leadership of accountability, clarity, and business rhythm
* Oversight of systems, process improvement, and team coordination
* Involvement in recruitment, onboarding, and people performance rhythms
* Helping the business scale with greater consistency and less day‐to‐day Director reliance
What success looks like

In this role, success will look like:

* Operational decisions being resolved without unnecessary escalation
* Clear ownership of priorities, deadlines, and outcomes
* Leadership meetings that drive action, not discussion without follow‐through
* Steady, consistent service delivery across the business
* Stronger team accountability and performance standards
* Simpler, more effective procedures that are actually adopted
* A business that runs with greater clarity, discipline, and autonomy
How we operate

PCP uses the Entrepreneurial Operating System (EOS) to support clarity, accountability, and disciplined execution across the business.

You do not need prior EOS experience, but you will be comfortable working within a structured operating framework and leading with clear priorities, problem‐solving discipline, and follow‐through.

About you

You are practical, organised, and confident leading from the middle of the business. You know how to turn moving parts into a clear operating rhythm, and you are comfortable holding people accountable in a direct and constructive way.

You will likely bring:

* Experience in an operations, general management, or practice management role
* The ability to drive execution across multiple people and priorities
* Confidence navigating issues, conflict, and competing demands
* Strong communication and documentation skills
* A process mindset with a bias toward simplification and adoption
* The judgement to know when to escape and when to solve

Experience in commercial real estate, property management, or professional services will be well‐regarded.

About Perth Commercial Property

PCP is a growing commercial property business focused on delivering high-quality service while building a scalable and well‐run platform for long‐term growth.

This is an opportunity to step into a meaningful leadership role, work closely with engaged Directors, and have real influence over how the business operates and scales.

Why this role may suit you
* Genuine operational ownership
* Direct impact on business performance and scalability
* Autonomy with supportive, engaged Directors
* The opportunity to build structure, improve execution, and lead people well
* A leadership role without a sales target attached
Practical considerations
* Full‐time preferred; four days per week may be considered for the right candidate
* Remuneration will be competitive and commensurate with the experience and capability of the successful candidate
To apply

If you are an experienced operator who brings structure, accountability, and calm execution to growing businesses, we would welcome your application.

Your application will include the following question:

* Which of the following statements best describes your right to work in Australia?
#J-18808-Ljbffr

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