Lead User Experience Designer with TSPV - Canberra (100% onsite)
* Multiple Lead User Experience Designers with previous federal government experience
* Canberra location - 100% onsite
* Lead and contribute to the preparation and planning of user research, testing and/or discovery work activities in collaboration with the project team and stakeholders.
* Use the results of research, testing and data insights to analyse and interpret the effectiveness of existing and proposed user interfaces designs, to provide clear, evidence-based advice to product and delivery teams.
* Collaborate with a range of stakeholders including business users, Product Owners, subject matter experts (SMEs) and technical teams to create and enhance user centred outcomes.
* Demonstrated experience in the development of user centred design artefacts including service blueprints, user journeys, wireframes, and prototypes as required.
* Communicate findings and translate user insights into practical recommendations that improve user experience and program outcomes.
* Contribute to the establishment and promotion of design guidelines, best practices, and standards, to uplift the maturity of UX design across the department.
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