GoBoat is Australia’s leading electric picnic boat experience, offering self-drive boat hire with no license required. We operate from Breakfast Creek in Brisbane, providing locals and tourists with a unique and sustainable way to explore the river.
We are now looking for a motivated Site Manager to lead our Brisbane location through its next growth phase.
As the Site Manager, you will oversee the day-to-day operations of GoBoat Brisbane while also working closely with the Director on local marketing, partnerships, and sales growth initiatives.
This is a hybrid role blending operational leadership with business development, perfect for someone who enjoys variety, autonomy, and the challenge of growing a tourism business.
Key Responsibilities
Operations & Team Leadership
* Manage the daily operation of the GoBoat site at Breakfast Creek.
* Lead, supervise, and train casual crew members.
* Manage the roster, including Connecteam rostering platform.
* Ensure boats are clean, safe, and operationally ready each day.
* Oversee check-ins, safety briefings, and vessel departures/returns.
* Maintain excellent customer service standards and handle guest issues.
* Monitor compliance with safety management procedures.
Business Growth & Marketing
* Assist in executing local marketing and promotional campaigns.
* Identify and create partnerships with hotels, restaurants, bars, and tourism operators.
* Explore and manage collaboration deals (e.g., commissions, referral programs, food/drink partnerships).
* Help manage social media and content capture on-site (optional depending on experience).
* Track local marketing performance and contribute ideas for sales growth.
Financial & Admin
* Work towards revenue and wage targets (bonus scheme available).
* Maintain wage efficiency.
* Assist with stock management (drinks, merch, gift cards).
* Ensure accurate daily reporting and reconciliation.
About You
We’re looking for someone who is:
* Organised & proactive – enjoys taking ownership of a location and driving results.
* People-focused – excellent with both staff and customers.
* Marketing-minded – comfortable collaborating on local marketing efforts and building partnerships.
* Hands-on – willing to work alongside the team in operations, customer service, and logistics.
* Adaptable & solutions-focused – thrives in a small business environment where no two days are the same.
Requirements
* Previous experience in tourism, hospitality, or leisure operations (required).
* Experience leading a small team (preferred).
* Availability to work weekends and public holidays (core trading periods).
* Strong problem-solving skills.
* Interest or experience in marketing, partnerships, or local business development.
* First Aid/CPR (or willingness to obtain).
* Driver’s License.
* Coxswain ticket (preferred but not essential; can be obtained on the job if required).
What We Offer
* A unique opportunity to manage one of Brisbane’s most exciting water-based tourism businesses.
* Competitive pay + bonus scheme linked to revenue & wage targets.
* Flexibility & autonomy in running the site.
* Opportunity to grow with the business as we expand into new products and partnerships.
* Fun, social working environment in a great location on the Brisbane River.