Customer Experience Specialist
Are you passionate about delivering exceptional customer experiences?
About the Role:
We are seeking a highly skilled and motivated Customer Experience Specialist to join our team in Ballarat.
Key Responsibilities:
* Provide world-class customer service and create authentic connections with customers
* Engage with customers and recommend products best suited to their needs
* Demonstrate and show customers how to use relevant products
* Support and motivate team members to collectively achieve store goals
* Contribute to daily sales and KPI targets
* Maintain upkeep of the store
* Cash reconciliation
What We're Looking For:
* A enthusiastic and positive attitude
* Exceptional communication skills
* Strong customer service skills
* Previous experience within the retail sector highly regarded
* Able to exceed individual and store sale targets and KPI's
* Loves to contribute in a team environment
* Flexible availability (weekends and public holidays)
What We Offer:
* An amazing rewards & recognition program
* A dynamic and friendly workplace that supports diversity
* A supportive leadership team that will invest in you and want you to succeed
* Uncapped commission scheme
* Strong career pathway opportunities
* Best in class in-house training
* Respectful, collaborative & supportive culture
* Generous staff discounts