About us:
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job Description
We are seeking an experienced and driven Change Manager to support a high-profile technology transformation program. This role will play a key part in the delivery of a critical capability uplift, focusing on the development and execution of training and communication strategies that support lasting organisational change.
The Change Manager will focus on the people side of change – including changes to business processes, systems and technology, and organisational structures. The key objective is to ensure stakeholder engagement, adoption, and long-term success of the change initiative.
This role will see you working closely with program teams and stakeholders to develop and implement tailored training and communication plans that enable operational readiness and drive sustainable outcomes.
Drive change that sticks. You'll lead engaging training and communication that brings new systems and ways of working to life. From crafting clear messages to rolling out training across platforms, you'll keep teams informed, prepared, and onboard.
You'll assess impacts, map stakeholders, and build smart engagement strategies—measuring what works and fine-tuning as you go.
Qualifications
* Experience working on large-scale organisational change programs
* Excellent communication skills with the ability to tailor messaging to various audiences
* Experience in designing, developing, and delivering training programs
* Strong stakeholder engagement skills across dispersed teams
* Ability to work collaboratively within cross-functional teams
* Sound understanding of project management principles and tools
* High level of business acumen and awareness of organisational challenges
* Flexible, proactive and solutions-focused approach
* Experience working in complex or high-security environments
Additional Information
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Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Agencies:
We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
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