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Support worker

Cairns
Pure Coaching
Support Worker
Posted: 5 March
Offer description

Support Worker to Activity-Based Lifestyle Coaching (NDIS)

Pure Coaching

Cairns, Cairns and Far North QLD (Hybrid)

Aged and Disability Support (Community Services and Development)

Casual/Vacation

37 to 45 per hour

Support Worker to Mentoring and Community Support (NDIS)

Location: Cairns and surrounds

Job Type: Casual

Pay: 37to45 per hour depending on experience and in line with the SCHADS Award (plus super + travel)

Start: ASAP

About Us

At Pure Coaching, we do things differently.

We’re not a standard support service. We’re active, hands-on, and focused on helping participants build independence, confidence, and real-life capability.

We call ourselves coaches because we work alongside participants as equals, supporting them through action, structure, and consistent mentoring.

About the Role

You’ll support NDIS participants (mostly teens and young adults) with higher support needs through consistent community-based mentoring, structured support, and relationship-driven work.

Activities and fitness are part of the role, but the core focus is stability, guidance, and being a reliable presence in participants’ lives. The role requires maturity, strong communication, and the ability to operate independently.

Key Responsibilities

Understand each participant’s NDIS goals and actively support them to work towards achieving these goals

Build trust, rapport, and supportive relationships while maintaining professional boundaries

Support clients in daily community engagement including appointments, routines, social exposure, and skill building

Provide mentoring and consistent presence for participants who require higher levels of behavioural, emotional, or functional support

Use fitness, outdoor activities, and interests as tools for engagement where appropriate

Assist with developing life skills such as shopping, cooking, money management, and household tasks

Encourage independence, confidence, and decision-making through positive coaching and role modelling

Maintain calm and professional support during challenging situations

Keep clear, accurate progress notes in Shift Care and communicate effectively with the team

Safely transport clients to and from activities, ensuring their wellbeing at all times

About You

Experienced and confident working as a support worker

Strong communicator with the ability to build trust with participants, families, and professionals

Grounded, patient, and emotionally steady personality

Comfortable mentoring young people and acting as a consistent role model

Able to support participants with higher needs and complex presentations

Physically capable of community-based work and active environments

Open minded, adaptable, and non-judgmental

Reliable and consistent in attendance and follow-through

Reliable car suitable for transporting clients. Vehicle must be registered, comprehensively insured, and maintained to professional standards. A work vehicle may be available if your personal car is not suitable

Previous experience in a Support Worker role supporting NDIS participants

Certificate III in Individual Support or equivalent experience

NDIS Worker Screening Check and Blue Card (Working with Children Check) or ability to obtain

Full driver licence

Strong written and verbal communication skills

Our Recruitment Process

All shortlisted applicants will be invited to a structured group interview session with scenario-based tasks, problem-solving activities, and role-play.

What We Offer

A team culture built on accountability, consistency, and real impact

Strong mentorship and operational support from management

Opportunities to grow into senior responsibilities and specialised programs

Upskilling and ongoing training

Employment Assistance Program for staff and their family members

Flexibility around life commitments as hours build gradually

Posted: 24-02-2026

Salary: 37 to 45 per hour

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