Job Summary
This role is the foundation of our organization's success. We are seeking an expert in creating world-class customer service experiences in retail stores.
The ideal candidate will be responsible for engaging and connecting with guests, sharing top-quality product knowledge, and speaking authentically about our culture.
Key Responsibilities:
* Ensure a great guest experience by interacting with customers in a timely manner.
* Assess guests' needs to provide customized purchase and return solutions.
* Provide technical product education by articulating the value and benefit of products.
* Facilitate seamless guest transactions and execute market-relevant programs according to company standards.
* Work collaboratively with team members to achieve goals.
Requirements:
* Must be legally authorized to work in the country where the store is located.
* Able to work a flexible schedule.
* Willing to move through the store to help guests and accomplish tasks.
* Willing to work as part of a team and complete tasks independently.
Preferred Qualifications:
* High school or secondary school diploma equivalent or above.
What We Offer:
We care for and invest in the whole person - body, mind, spirit. Our total rewards program supports you in achieving your goals and focuses on the things you love.
We offer competitive base pay, a team-based bonus program, paid time off, generous employee discounts, fitness classes, and personal and professional development opportunities.