Job Overview
We are seeking a talented and enthusiastic individual to join our hospitality team as a Customer Service Ambassador. As a key member of our crew, you will be responsible for delivering exceptional customer experiences in a fast-paced and dynamic environment.
Your Role:
You will take pride in providing top-notch service to our customers, ensuring their needs are met and exceeded at every touchpoint. This includes greeting customers warmly, taking orders accurately, and handling transactions efficiently.
Key Responsibilities:
* Customer Service: Provide outstanding customer service, responding promptly to customer inquiries and resolving any issues that may arise.
* Team Collaboration: Work closely with other team members to maintain a positive and supportive work environment, sharing knowledge and expertise to ensure seamless service delivery.
* Adaptability: Demonstrate flexibility and adaptability in a rapidly changing environment, adjusting to new procedures and processes as needed.
Benefits:
* A free meal on shift, and discounts on your off-duty days.
* Managers committed to your development, providing guidance and support along the way.
* Flexible rotating rosters tailored to accommodate your commitments.
* A company that cares about sustainability, the environment, and your community.
* Team-based incentives for achieving targets.
What We're Looking For:
* Individuals who bring enthusiasm, a positive attitude, and a passion for delivering excellent customer service in a hospitality setting.
* Effective communication and the ability to work well within a team are essential.