Up to $90k p.a. + 12% Super + Salary Packaging
We're Feros Care, and we're pleased to meet you.
And what we care most about is helping people live healthier, happier, better-connected lives.
Since 1990, we've been making it happen, both for older Australians and people with disability.
We are proud to be Game Changers. Dream Makers. Kindness Champions. Culture Shapers. Vibrant Creator. And it's not just us who thinks so; We've won many awards on the local and international stage for our approach.
Turn data into insights that improve practice and outcomes.
As the Data Quality Coordinator, you'll play a key role in ensuring accurate, reliable and meaningful data across our Local Area Coordination (LAC) services. You'll maintain data integrity across key systems, support audit functions, and turn raw data and complex information into clear insights that help improve workforce capability, service quality and compliance.
You will work closely with other internal teams and provide clear reporting and interpretation of data and themes, supplying meaningful insights that inform practice uplift and guide capability development and service improvement initiatives.
Why Feros Care?
* Not for Profit Salary Packaging of up to $15,900 per annum, and meal and entertainment salary sacrifice of up to $2,650 per annum, all tax free, stretching your income further.
* Flexible Work Arrangements.
* 17.5% Annual Leave loading.
* Cultural Leave Days for eligible employees.
* Enjoy exclusive discounts, financial tips, and wellness programs through our ForME employee benefits platform.
* Private Health Insurance Discount with Medibank.
* Employee Assistance Program (EAP).
* Paid Parental Leave (9 weeks) for eligible employees.
* Access to Fitness Passport - discounted gym and pool memberships for you and your family.
What you'll do:
* Maintain accurate and complete data across internal and external quality systems and tools.
* Conduct regular data checks, reconciliation and validation to ensure reliability.
* Support audit processes by preparing, validating, extracting and reporting on data and findings.
* Consolidate data, and audit and survey findings, identify trends and provide actionable insights to internal stakeholders and teams.
* Track audit actions and quality themes to inform coaching, capability uplift and practice improvement.
* Analyse quality, thematic and audit data to identify risks, opportunities and areas for action.
* Produce clear, timely reports and dashboards to support informed decision-making.
* Collaborate with internal teams to align data insights with coaching, training and improvement activities.
* Contribute to the development and improvement of data tools, audits and quality processes.
What you'll bring:
* Experience in data quality, analysis, validation or reporting (NDIS or human services desirable).
* Ability to interpret data and translate it into clear, practical insights.
* Familiarity with NDIS Business Systems and Reporting Systems, PMF dashboards or similar platforms (advantageous).
* High attention to detail, organisation and accuracy.
* Strong communication skills, including the ability to present data clearly to different audiences.
Qualifications & Checks:
* Relevant tertiary qualification in disability, human services, social work, community development, allied health or related field.
* Current unrestricted Driver's Licence and access to reliable transport.
* NDIS Workers Screening Check & Working with Children's Check (or willingness to obtain).
* Ability to undergo a NDIA Security Clearance.
* Ability to undergo a Nationally Coordinated Criminal History Check.
* Valid Australian Working Rights.
Lived experience of disability is highly valued.
We actively seek to include, welcome and value the unique contributions of all people. We encourage applications from Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds, and people with disability.
If you would like to discuss accessibility requirements, preferred communication methods or other possibilities, please contact .
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