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Sales graduate customer success engineer (entry-level role) sydney, au

Sydney
IBM
Posted: 21 March
Offer description

Overview

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world‐class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference.

Responsibilities

* Deliver Technical Proof Points: Create and deliver technical proof points through technical accelerators, such as demonstrations, POTs, POCs, workshops, solution design, and MVPs, to demonstrate the value of IBM products to clients.
* Drive Customer Value: Activate entitlements by finding sponsors, conducting use‐case workshops, and establishing measurable business outcomes with client sponsors and stakeholders.
* Develop Success Plans: Create a success plan that describes deployment roadmap(s), milestones, and outcomes with client sponsors and stakeholders to ensure successful adoption and expansion of IBM products.
* Understand Client Challenges: Deeply understand clients' main challenges and become a trusted guide for their modernization and adoption of IBM's technology portfolio.

Required Education

* Bachelor's Degree

Preferred Education

* Bachelor's Degree

Required Technical and Professional Expertise

* Understanding of Client Value Drivers: Exposure to working with clients to drive adoption and expansion of products to accelerate client value.
* Understanding of Client Challenges: Exposure to understanding clients' main challenges and identifying opportunities for modernization and adoption of new technologies.
* Candidate must be a graduate no later than 2024.
* Candidate must be amenable to start as soon as possible.

Other Relevant Job Details

* Job Title: (Campus) Customer Success Engineer
* Job ID: 98169
* City / Township / Village: SYDNEY
* State / Province: Country: Australia
* Work arrangement: Hybrid
* Area of work: Employment type: Regular
* Position type: Entry Level
* Some travel may be required based on business demand.
* Company: (0008) IBM Australia Limited
* Shift: General (daytime)

Equal Opportunity Employer

IBM is proud to be an equal‐opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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