Reporting to the Service Delivery Team Leader, you will be part of NHP’s Service Team and will be responsible for the following tasks:
1. Adherence to company and customer site OHS safety standards & procedures and maintain a safe, orderly and clean workplace, using safety precautions and NHP safety system always
2. Effectively and efficiently perform service and maintenance, fault finding, diagnosis, upgrades, commissioning and testing of power products to ensure client satisfaction, whilst complying with strict safety standards.
3. Provide technical solutions and support to customers and build positive relationships with internal and external stakeholders
4. Produce timely and professional technical service reports regarding assessments and completed work
5. Participation in ongoing and continuous training and development training to deal with new technology and ensure current products are serviced according to NHP standards
6. Promote NHP products and solutions to customers
7. Completion of all administrative duties including writing fault reports, respond to queries and maintain open lines of communication
What you will bring to the role:
8. Technical capability – A Grade Licence & strong electrical background (preferably with onsite/industrial/commercial experience)
9. Proven industrial or commercial onsite Service experience
10. Ability to troubleshoot, test, repair and service technical equipment
11. Safety focused approach – site safety, workshop safety & driving
12. Well-developed written and verbal skills (ability to write reports)
13. Willingness to travel – regional and interstate
14. Ability to work flexible hours and be prepared to do weekend work and after hours, when required
15. Medium or High Voltage Maintenance Experience (advantageous but not essential)
To be successful for this role, you will be required to complete a Pre-Employment Medical.
What’s on offer:
You will be part of a collaborative & supportive work environment and enjoy the benefits that come with working at NHP including:
16. Provided with a Fully Maintained Service Vehicle
17. Overtime will be paid for work carried out in excess of 7.6 hours per day (38 hours p/wk)
18. Upkeep of Licencing Fees
19. Tools of the Trade including Laptop & Mobile Phone
20. A great place to work – the word ‘family’ encompasses who we are and how we do business
21. Ongoing learning & development to meet your professional development needs
22. Access to an Employee Assistance Program for you and your family
23. A culture that encourages work / life balance
The remuneration package will be based on the skills and experience of the successful applicant.
NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We're proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid.