Job Description:
The primary role of an HR Transaction Coordinator revolves around supporting key tasks within the employee lifecycle. This encompasses initiating and maintaining employee records, responding to queries, and taking action in line with company policies, procedures, and relevant legislation.
Key Responsibilities:
* Manage the HR email inbox, MyHR platform, and Slack group chats ensuring prompt turnaround through responsiveness, redirections, or escalations.
* Maintain a balance between quality service and adherence to Service Level Agreements when processing employee documentation.
* Provide initial or general interpretation with regards to policies, procedures, or legislation.
Requirements:
* General knowledge of human resources is highly desirable, particularly regarding the recruitment and employee lifecycles.
* Desirable, in progress or completed, Human Resources qualification.
* Excellent written and verbal communication skills.
* Excellent administrative skills, including high attention to detail and accuracy and strong working knowledge of Microsoft / Google Suite packages.
* Demonstrated experience of initiative, problem-solving skills, and ability to work autonomously.
* Demonstrated propensity to discretion and confidentiality.