**Job No**: STAM2025301128
**Location**: Brisbane
About the Role
We are currently seeking an enthusiastic and professional Manager to lead our Conference and Events Team. Reporting to the Director of Sales, you will work closely with the Banquet Operations Manager, Executive Chef and Food & Beverage Team. This is a hands-on role, which requires strong management, people development and relationship building skills.
**Responsibilities**:
You will be responsible for managing and developing a team of professionals to the highest standards to organise corporate events, weddings, social and special functions.
Contribute to the selling strategy of the hotel, and manage the department to achieve that strategy.
Provide regular reports on revenues against budget, and to provide accurate forecasting.
Drive conference and banquet revenue and implement up to date selling strategies to maximise lead conversion into sales.
Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market.
Monitor workloads and accuracy of the department's performance.
Organise functions for key clients and major events.
Pro-actively follow up quotes and enquiries to develop business.
Pro-actively source new business opportunities through past business, contacting local offices, and utilizing social platforms such as LinkedIn for potential new event booking contacts.
Build strong relationships with clients and deal with any customer feedback.
Ensure the complete administration and execution of all planned events.
Forge open communication with banquet operations and kitchen to provide accurate information for a smooth handover of functions from banquet sales to banquet operations.
Pro-actively source new business opportunities.
Connect with PCO's and event booking organisations for new potential clients.
Source and build social event programs.
Conduct famils with industry bookers and past clients.
Ensure detailed communication is clear and acuate always
Skills and Experience
A minimum of 2 years as a Conference and Event Manager
Proven record of event sales in the industry
Demonstrated leadership capability with the ability to lead and inspire a team.
A sound knowledge of the Hospitality Industry and local market
Must be proficient in MS Word & MS Excel
Knowledge of Delphi systems is highly desired
A warm, friendly, professional manner towards all clients and staff
The ability to multi-task and work closely with the Sales and Marketing Team
The ability to work and build relationships with internal departments
Culture and Benefits
**As a team member with us you can expect to receive**:
The opportunity to work with industry professionals in an exciting Hotel environment
Food & beverage discounts in all F&B; outlets within the Hotels
Complimentary Shift Meals
Dry Cleaning Allowance
**How to Apply**:
spb