**About us**
At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That's where you come in. When you're part of the Crowne Plaza Hotels & Resorts brand you're more than just a job title. At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.
**Your day to day**
Join us as a General Manager at Crowne Plaza Melbourne. You'll have ambition, talent and obviously, some key skills. Because, for this vital role we're looking for someone who's an inspiring leader that places the brand at the heart of all decisions while delivering superior return on investment for the owner. As the General Manager, you will work with the owner as a partner and manage day-to-day operations of this upscale full-service hotel by leading, empowering and building on the strengths of the management team to ensure all functions are operating effectively so guests are offered a premium product and a reliable, consistent experience. You will establish clear performance goals for employees, provide regular feedback and facilitate the development of high-potential individuals to build a strong talent pipeline. Acting as a Brand Ambassador, you will place the brand at the centre of all communications, marketing initiatives and actions. You will use the Crowne Plaza brand promise and guiding principles, market knowledge and social media, and work with the Sales and Marketing team to provide a clear strategy while challenging them to think of ways to beat the competition. You will also balance short-term actions and decision with the longer-term impact on the business to drive revenue, future profitability and deliver maximum return on investment for your owner's equity.
**What we need from you**
**What we offer**
Job Reference: EMEAA37061