Employment Type: Permanent Full Time (job share may be considered for part time hours)
Position Classification: Administration Officer Level 3
Location: Blue Mountains Hospital
Remuneration: $71, $73,287.41 per annum
Hours Per Week: 38
Requisition ID: REQ628459
Applications Close: 25/01/2026
With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.
Blue Mountains District ANZAC Memorial Hospital is an acute hospital that supports a population of approximately 80,000 and is the only ANZAC Memorial hospital remaining in NSW. Easily accessible to Sydney residents, our team of clinicians, allied health, and support staff works with the community on a shared goal to maintain the delivery of high-quality healthcare in the Blue Mountains region.
We are seeking an organised and customer focused Administration Officer to provide frontline reception services for our outpatient clinics at Blue Mountains Hospital. This role involves managing telephone and counter enquiries in a professional and friendly manner, scheduling and maintaining appointments in iPM, and ensuring accurate patient registrations and demographic updates. You will coordinate interpreter bookings, prepare and process Medicare billing, manage referrals, and handle medical records with precision. Additional responsibilities include managing mail, preparing correspondence, and liaising closely with medical officers, clinic staff, and GPs to ensure smooth clinic operations. Confidentiality, integrity, and discretion are essential, along with strong interpersonal and organisational skills to deliver exceptional customer service and meet patient needs. Job share arrangements may be considered for the right candidates.
Join our team and play a vital role in supporting quality care for our community. Apply today to make a difference
Benefits available to eligible NBMLHD employees
* Accrued Day Off (ADO) for full time employees
* Opportunity for extra tax savings through Salary Packaging
* Novated Leasing
* Great education opportunities through Education Training Service which offers over 110 courses each year
* Access to our Employee Assistance Program (EAP) for staff and family members
* Fitness Passport
NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.
For assistance with applying through the NSW Health Career Portal please click here.
What you will bring to the role
* Extensive administrative knowledge and experience, including reception duties, with effective customer service skills
* Demonstrated excellent oral and written communication skills
* Excellent organisational and time management skills, with the ability to organise and to prioritise work effectively to meet deadlines/timeframes with attention to detail
* Ability to work independently and within a multidisciplinary team
* Demonstrated ability to prioritise, co-ordinate and time manage daily tasks
* Understanding of Activity Based Funding (ABF) and outpatient billing
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Alicia Gordon on