Customer Support Specialist (Voice, Email & Chat)
Department: Online Brokerage Platform
Role: Customer Support Specialist (Voice, Email & Chat)
Working Hours: 4:00 PM – 12:00 AM (Cyprus) / 3:00 PM – 11:00 PM (Cairo)
Location: On-site at NAOS, Maadi
Salary & Benefits:
* Base Salary: EGP 14,000 gross
* KPI Bonus: EGP 4,000 gross
* Note: No transportation allowance
Job Highlights:
* Serve global clients (North America, Europe, Asia)
* Assist via phone, email, and chat
* Provide system support and virtual assistance
* Emphasis on empathy, professionalism, and first-contact resolution
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