Overview
Our Onsite business unit is focused on driving the success of our customers through end-to-end supply solutions; we cater for the unique volume requirements of large commercial builders, developers, and plumbers. The Onsite team in Sydney and Newcastle, like the broader Reece team, are committed, down to earth and driven people striving for greatness every day.
About the Role
The role of Sales Support Staff is to support the Onsite management to achieve the company vision and successfully implement our strategy to be the trade's most valuable partner.
Responsibilities
* Answer telephone enquiries from customers
* Process customers requests for delivery / release of orders for next day dispatch
* Deliver prompt responses to customer enquiries on stock availability and technical information
* Liaise with suppliers for pricing and product availability
* Log After Sales requests and associated follow-up
* Ensure stock levels are maintained in line with Onsite stock management system and procedures
* Embrace the Reece values, policies and procedures and be a supportive team member
* Process and export mining orders
* Project manage
* Project estimate
Skills and Experience
* People skills and ability to build and maintain strong relationships with staff, colleagues and customers.
* Strong interpersonal skills - to establish a productive working relationship with all staff and customers.
* Willingness to 'have a go'.
* Great personal and workplace presentation.
* Proficient with Microsoft Windows programs including Word, Outlook and Excel.
Benefits
* Performance based bonuses
* Paid annual leave
* Continuous learning and development programs to support your career goals
* Generous discounts for those looking to renovate their bathroom or kitchen
* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
* Paid parental leave
Equal Opportunity Employer
Reece values diversity and fairness and is committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
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