Online Retail Operations Lead
A major retail company in Bunbury seeks a seasoned professional to manage their online department. The role involves overseeing the entire e-commerce experience and leading a team of Personal Shoppers.
Key Responsibilities:
* Drive team performance by implementing effective strategies and monitoring key metrics
* Maintain high customer satisfaction ratings through proactive issue resolution and regular feedback
* Ensure compliance with company standards by adhering to policies and procedures
This position offers competitive benefits, including employee discounts and opportunities for career growth and development.
As a member of our team, you will be responsible for fostering a positive work environment and promoting a culture of excellence within the organization.