Job Title: Practice Manager
VetPartners Australia and New Zealand is seeking a motivated and passionate individual to drive change within the veterinary industry.
This is a leadership opportunity for those seeking a new challenge, or looking to make their mark with the support of experienced leaders and teams. The ideal candidate will enjoy creating a positive work environment and aligning with the team's passion for pets.
About the Role
This role is based in Narre Warren and involves working in a collaborative veterinary environment, driving patient care, supporting clients, and caring for our dedicated teams.
We are offering numerous benefits, including learning and development programs, gym memberships, mental health support, paid parental leave, discounts, and support from HR, Finance, and recruitment teams to help run your clinic efficiently.
Key Responsibilities
* Lead the Clinic Team alongside the Lead Vet and Head Nurse, fostering a culture of accountability, empathy, and openness.
* Manage clinical scheduling for efficiency.
* Recruit in collaboration with the Lead Vet, Regional Manager, Head Nurse, and recruitment team.
* Create fair rosters, manage timesheets, and respond to business needs and budgets.
* Making balanced decisions considering clinical and commercial outcomes.
* Manage inventory, cash, and stock processes.
* Maintain high standards of veterinary and nursing care, promoting preventative healthcare.
* Ensure a safe, psychologically and physically, working environment.
* Drive a customer-focused culture with excellent service standards.
* Communicate effectively with clients, vets, and team members regarding inquiries, complaints, and follow-ups.
Desirable Skills
* Experience in business management and team leadership.
* Excellent communication skills.
* Attention to detail, time management, and organization.
* Responsibility, self-direction, and efficiency.
* Willingness to learn, be dynamic, motivated, and proactive.
About Us
VetPartners is an equal opportunity employer that values diversity.
If this role resonates with you, we encourage you to apply with your resume and cover letter.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Consulting, IT, Sales
* Industry: Veterinary Services