About the Business
Since 1942, Eriez has been more than a company—it's a catalyst for innovation. Our journey began in the heart of Erie, Pennsylvania, but our impact reverberates across six continents, with our office in Epping, VIC. It's not just the cutting-edge tech; it's the Eriez spirit. Here's why we're not your average separation technology powerhouse:
* Magnetic Magic: Our magnetic separation tech isn't just science; it's sorcery. We make metals dance, particles align, and impurities vanish
* Metal Detectives: Forget Sherlock Holmes; meet our metal detectives. They sniff out hidden treasures in conveyor belts, recycling streams, and mining pits. CSI: Scrapyard Edition
* Material Maestros: Handling materials isn't a chore; it's an art form
About the Role
We are seeking a motivated Aftermarket Sales & Service Coordinator to support and coordinate sales activities across the Western Australia region. You will play a pivotal role in supporting sales processes, maintaining customer records, processing orders, and ensuring timely responses to customer enquiries from representative agents, resellers, distributors and end-users.
Key responsibilities will include:
* Coordinate and support sales activities across the WA aftermarket business
* Prepare and submit accurate quotations and respond to customer enquiries in a timely manner
* Enter, process and confirm customer orders
* Expedite orders to meet delivery commitments
* Maintain product sales records and customer account data
* Support internal and external stakeholders including agents, resellers, distributors and end-users
* Provide high-quality account support and follow up to ensure customer satisfaction
Accuracy, attention to detail and responsiveness are essential to maintaining customer confidence and protecting margin integrity.
You are organised, customer-focused and confident in managing sales processes and customer accounts. You will bring the following:
* Certificate in an engineering discipline with a minimum of 3 years' relevant industry experience
* Proven ability to successfully manage customer accounts
* A strong understanding of sales processes
* Strong organisational and administrative skills
* High attention to detail and accuracy
* Effective written and verbal communication skills
* A proactive approach to solving problems and preventing errors
If you are a technically capable and commercially aware professional seeking a stable and impactful role within an established industrial organisation, we want to hear from you. Apply today with your resume and cover letter to with 5 reasons why we should hire you.
At Eriez, you will join a global leader known for innovation, reliability, and world-class engineering. We offer:
* A supportive, collaborative team culture
* Opportunities for professional development
* Exposure to leading technologies and key industry partners
* A role with variety, challenge, and meaningful impact
* Competitive salary and benefits